myCigna

Content rating
Everyone
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Embrace digital evolution now in your hands through myCigna. Cigna serves top-tier performance for AGCscript users. Find out more details in Health & Fitness.

Getting Started With This App myCigna

The myCigna app provides a convenient way to access your important health information. You must be a Cigna customer to use the app. Available features are based on the coverage that you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards
• Use Health Connect data — such as activity, sleep, and exercise metrics — for personalized tracking, insights, and rewards. (The app accesses only data that you choose to share, protected by security and privacy safeguards.)

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company — dedicated to helping the people we serve improve their health, well-being, and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Your Health Has Met Its App (℠)
Updated on
Aug 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Photos and videos and Audio
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

21.2K reviews
Kaitlyn Franklin
August 16, 2026
It does fine if you just want to look at claims or find a provider, but the AI messaging portion glitches constantly. I can only get one message out before it starts freaking out and opening and closing itself, eventually leading to the app crashing completely. Very frustrating when you're trying to make sure things are covered before you do them.
2 people found this review helpful
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Cigna
August 17, 2026
Hello Kaitlyn. I appreciate you taking the time to provide your feedback. I'd like to assist you with the app in any way I can. Please send me an email at [email protected] and include your Google Play username so I can connect you with a customer care advocate. -Martin
Peter Reinold
May 11, 2026
not impressed with the app. every time you open the app it asks you if you want to login or sign up. it should automatically detect that you are already logged in and have biometrics set up and bring them up right away to login quick and easy. however, once you passed that step the app needs forever to load. I mean forever. it's not seconds, it's in the minutes to even be able to do anything besides watching the loading circle of death.... needs a lot of improvement. logged out every 30 days.
24 people found this review helpful
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Laura D
April 24, 2024
Very slow, doesn't always load. It tried to make me set up 2 factor authentication, but I didn't get the email, and it wouldn't let me request a new one (even though there was an option saying I could in 60 sec). I closed the app then came back in. I didn't mention it again. This app needs work, especially since this is the main way they deliver insurance cards.
71 people found this review helpful
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Cigna
April 24, 2024
Hello Laura. We appreciate you taking the time to provide your feedback. If there is anything we can do to assist you, please send us an email at [email protected] with your Google Play username to be connected with a customer care advocate. With care, -Mark

What’s new

- Minor enhancements and bug fixes